4 - REPLACEMENT WICK for Colored Car Diffuser - 12v Connection
You are purchasing 4 wicks for the colored 12v car diffusers
Effective 4/22/2016 23 can no longer warranty the car diffusers. This does not pertain to any diffuser purchased before this date. However, It has come to our attention that many people are buying and reselling, and while we have ZERO problems with that, we can no longer offer a warranty for them. We have no way to know where they have been or who has done what to them. Also there are dozens of different people selling these and we had one person try to return one that wasn’t purchased from us at all. Another person admitted to disassembling hers. We can not be responsible for any diffuser that anyone has tampered with or broken the seal. We have over thousands of these out there and have too many local users that we see on a regular basis and know the diffusers are a good product. A reputable product. Yes, they are persnickity and have to be used properly and cleaned, but they work when used correctly. If you chose to not do so, then the warranty is on you.********
UPDATED Return Policy 3-2018
Any item is returnable as long as it is in new, unused condition.
If you just decide you don't want an item, the shipping will be at your expense.
If your order is not complete, is incorrect, or has a damaged item, please do not panic. While we are a new website, we are seasoned veterans in the business and we strive to always keep our customers happy.
NOTIFICATION OF DAMAGED OR MISSING ITEMS MUST BE EMAILED TO US WITHIN 48 HOURS FROM RECEIPT OF PACKAGE. NO EXCEPTIONS.
Please contact us via email at firstname.lastname@example.org and give us details as to what your problem is. Your picking ticket will always have a packer initials or handwriting on it. If you can send us a photo of your pick ticket, that will expedite the correction process. We do reserve the right to refund or reship at our discretion.
You can also call us at 769-203-1676. While we are there many more hours shipping packages, we only take phone calls 9 am - 3 pm Central time - Monday - Friday.
Email is your best option as we have people that check emails periodically even on nights and weekends.