Babassu oil is like Coconut Oil in that it is temperature sensitive. This time of year, when it's cold, you will receive your bottle and it's completely hardened. It's the same way when we receive it in the large vats from the supplier. If you will sit it in a bowl of warm water, or heat with a hair dryer, etc..... It will become completely liquid.
Babassu oil or cusi oil is a clear light yellow vegetable oil extracted from the seeds of the babassu palm (Attalea speciosa), which grows in the Amazon region of South America
Pure Babassu Oil is known as being soothing, protective, conditioning and moisturizing to the skin. Babassu Oil penetrates quickly without a greasy after feel like many other oils. This oil is a common additive in products that are formulated for dry scalp and itching skin. Our Babassu Oil is all natural and is Cold Pressed.
Any item is returnable as long as it is in new, unused condition.
If you just decide you don't want an item, the shipping will be at your expense.
If your order is not complete, is incorrect, or has a damaged item, please do not panic. While we are a new website, we are seasoned veterans in the business and we strive to always keep our customers happy.
Notification of incorrect or damaged items must be sent via email within 48 hours of receipt of package.
Please contact us via email at firstname.lastname@example.org and give us details as to what your problem is. Your picking ticket will always have a packer initials or handwriting on it. If you can send us a photo of your pick ticket, that will expedite the correction process. We do reserve the right to refund or reship at our discretion.
You can also call us at 601-638-6731. While we are there many more hours shipping packages, we only take phone calls 9 am - 3 pm Central time - Monday - Friday.
Email is your best option as we have people that check emails periodically even on nights and weekends.